Adhering to the “quality first, reputation first, user first” purpose, is committed to creating China's high-end safety, energy saving and cost-effective system windows and doors, to create a safe, quiet and pleasant comfortable home. In order to let you rest assured that the purchase, peace of mind, the Division solemnly promise: 19 decibel doors and windows of the entire product line, under normal use (except for human damage), such as causing product problems, the implementation of 15 years of headquarters quality assurance services.

1、Profile type: within 15 years from the date of purchase, the surface of the profile blistering, peeling situation, our company free of charge to repair.;
2、Hardware: within 15 years from the date of purchase, locks and chains are damaged, our company will repair or replace the locks and hinges free of charge.;
3, heat insulation strip: from the date of purchase within 15 years, the heat insulation strip cracking, our entire window free of charge to replace the heat insulation strip.
4, tape class: from the date of purchase within 15 years, tape cracking, weathering, our company free replacement of the tape.;
5, glass: since the date of purchase within 15 years, the glass appeared fogging, self-explosion and other quality problems, the Division I free replacement of glass; (such as the use of homogeneous glass, self-explosion lifetime warranty);

Replacement products and accessories will be provided by 19dB Windows & Doors headquarters, and field installation and technical support will be provided by local dealers of 19dB Windows & Doors.
After the expiration of the product warranty period, our company continues to provide lifelong maintenance services: product warranty period to our company to provide the factory warranty period shall prevail, the above items are not listed, our company will be depending on the actual situation, to provide free or paid services.;

The above commitment will be effective from the date of issuance of the document, from the effective date of the document to purchase and normal use of 19 decibel windows and doors products will enjoy the above warranty services.
This warranty applies only to 19 dB windows and doors genuine products, to ensure the legitimate rights and interests of consumers, please purchase 19 dB windows and doors through officially authorized channels.

We are confident that this product use and maintenance instruction will bring our customers a quieter and more pleasant living experience.
19 decibels windows and doors will continue to cost-effective products and attentive service, and work with you to create a better future.
Thank you for your continued trust and support!