customer service
Use and maintenance instructions
Use and maintenance instructions
I. Instructions for use and maintenance of doors and windows:
1. Instructions for the use of doors and windows:
1) Be sure to rotate the actuator in place for each operation;
(2) When opening and closing, the window and door sashes should be made to fit tightly to the frame before turning the handle for operation;
(3) casement, outward opening, inward opening and inverted state of the doors and windows are not completely closed, can not directly turn the handle to lock, inverted or other state; not return to the position of the handle can not be rotated, do not force hard to break;
(4) In windy, rainy, snowy, hailstorms and other bad weather, please close or invert the doors and windows in time to avoid damage to the doors and windows;
(5) When you need to dismantle some parts of the doors and windows, please contact the door and window installation professionals.
(6) Before opening and cleaning, please promptly inform the local store service personnel, in accordance with the requirements of doors, windows, glass, etc. to open and clean, to avoid glass scratching and other problems.
2. Routine maintenance of doors and windows:
(1) Newly installed windows and doors, because the waterproof adhesive is not yet dry, please do not touch the waterproof adhesive within 48 hours, do not recommend cleaning the windows, pay attention to ventilation;
(2) The surface of doors and windows should not be in contact with volatile reagents, alkaline and acidic solutions, and should not be collided and scraped with metal and other hard objects;
(3) doors and windows of the glass, the appearance of stains, should use water or special cleaners to wipe; cleaning cleaning, must pay attention to the soft clean cleaning supplies, to avoid hard objects or dust particles, etc., and glass collision, scraping;
(4) Sink outlet, drain and other locations must be kept clear, not blocked by foreign objects;
(5) Open the fan below the profile groove to keep clean, as far as possible to avoid having stones and other objects fall into;
6) No debris may be present in the rails of folding and sliding doors, side pressure windows, drift windows and other series;
7) It is not recommended to hang and shelve heavy objects in any position of doors or windows.
We are convinced that this product use and maintenance instructions, will bring customers a more silent, pleasant living experience. 19 decibel windows and doors will continue to cost-effective products and attentive service, and work with you to create a better future.
Thank you for your continued trust and support!


